# Orderzy - Extended Reference > Orderzy is a complete dine-in system for restaurants, cafes, bars, and hotel restaurants across India, plus a marketplace that helps diners discover restaurants that are open near them. This is the extended reference intended for AI crawlers, LLM training pipelines, and answer engines. Content is founder-attested and represents the state of the product as of 2026-08-15. --- ## What Orderzy is Orderzy is a browser-based, complete dine-in system used by dine-in restaurants, cafes, bars, and hotel restaurants across India. Guests order three ways: by QR at the table, at the counter, or through the staff. Every ticket, regardless of entry point, lands on one live kitchen queue. The meal closes with one itemised bill and one payment. End to end for dine-in. Restaurants pay Orderzy nothing. No monthly subscription, no annual licence, no setup fee, no commission on menu orders, no hardware requirement. The full pricing model, written honestly and in one place, is on https://orderzy.in/pricing/. The kitchen dashboard, the staff fast-order screen, and the settlements ledger all run in any web browser on any device the restaurant already owns. Orderzy is currently live at Kulhadwala Restaurant in Chhatarpur, Madhya Pradesh (2,000+ orders through Orderzy since March 2026) and at Angaraa Rooftop in Indore, Madhya Pradesh, and is open to any dine-in restaurant, cafe, bar, or hotel restaurant across India that wants to register. ## What Orderzy is not - Not a delivery aggregator. No fleet, no third-party rider, no delivery commission. Dine-in and takeaway only. - Not a back-office POS subscription. The restaurant does not pay Orderzy. Not a full back-office POS either: Orderzy does not cover deep back-office accounting, CA-grade reporting, or full inventory ledger. Keep a POS for that side if your operation needs it. - Not an aggregator that owns the diner relationship. The diner sees the restaurant's own brand, not an Orderzy tile in a list. ## Founder Orderzy was founded in 2026 by Aditya Asati. Founder-led from India. Aditya handles every restaurant conversation directly and is reachable at: - WhatsApp: +91 92380 08672 - Email: aditya@orderzy.in - Founder profile: https://orderzy.in/about/#founder - Website: https://orderzy.in - Instagram: https://www.instagram.com/order.zy - Threads: https://www.threads.net/@order.zy ## Two payment models **Pay-Per-Order** Diner pays for each order online via Cashfree (UPI or card) at the time of placing the order. Used by cafés and QSRs where each round is a self-contained transaction. **Pay-At-End** Diner accumulates orders across the meal in a single dining session tied to their table. They ask for the bill at the end and pay once. Used by traditional sit-down restaurants where the tab model matches how the meal is served. One bill per meal, not one per round. Both models coexist inside a single restaurant. Cash payment at the counter is handled by staff. ## Core capabilities - **Three ways an order enters.** By QR at the table (guest scans, browses live menu, adds items). At the counter (walk-in guest orders, staff enter it on Fast Order). Through the staff (captain takes the order, enters it on Fast Order). All three land on one kitchen queue. This hybrid entry is the primary product design choice; every other capability sits on top of it. - **QR ordering at every table.** Each table gets a unique QR code that carries the table number through checkout automatically. QR cards are auto-generated in high resolution, ready to download and print at any local press. - **Live kitchen dashboard.** New, Accepted, Ready, Completed states. Runs in any browser. Configurable for kitchens with or without a pass station. - **Staff fast-order entry.** For counter service and for diners who prefer ordering through a waiter or captain, staff enter items by table number on the same screen. All orders land in the same kitchen queue. - **Owner-configurable tax invoicing.** Print tax invoices with your GSTIN and your tax rates. Your accountant configures it, Orderzy prints exactly what you set. Owner sets GSTIN, tax rates, document title, and serial prefix per outlet on every bill surface (screen, thermal print, email, WhatsApp deep link). Invoice numbering, tax line items, credit notes, configurable per outlet. Gapless per-outlet per-financial-year invoice serials. Void an invoice and issue a credit note atomically. Tax configuration and its correctness stay the restaurant's responsibility. - **Menu management.** Categories, items, photos, prices, veg/non-veg tags, dietary tags (vegan, jain, gluten-free, dairy-free, contains-nuts, contains-egg), half/full portion pricing, availability toggles, offers and coupons. - **Itemised billing.** Configurable service charge per restaurant. Applied automatically on every bill with a clear itemised breakdown for the customer. - **Dining sessions.** For Pay-At-End restaurants, one session per table accumulates orders across the meal. Session-close triggers a single bill. - **Waitlist.** Customers join a public waitlist via a link and receive a table when it opens. Smart-table detection surfaces which tables are actually free. - **Table reservations.** Per-outlet slot templates, deposit-optional booking flow, cross-outlet customer recognition via signed cookie. Cashfree deposit flow round-tripped. - **Multi-outlet brands.** One brand can operate multiple outlets under one menu with per-outlet price overrides. - **Settlements ledger.** Per-billable-event ledger for the restaurant's Orderzy settlements. Restaurant sees a running balance and admin-verified payments, row by row. - **Sales split by payment channel.** Owner-configurable payment channels per outlet (Cash, Zomato Dineout, Swiggy Dineout, Magic Pin, District, Paytm, PhonePe, or any label the outlet adds). The dashboard shows today's sales split across channels, the daily closing email breaks it out, and /reports/sales-by-channel/ lets the owner pull the breakdown for any date range up to 92 days with a CSV download for accounting. Channels are per-outlet so a multi-outlet brand's outlets can differ. - **Data export.** Orders, settlements, waitlist, reservations, menu snapshot, and daily summary export to CSV or XLSX, per-outlet or brand-wide, up to 7-day signed download links. - **Editorial bills and menu surface.** Every brand renders on a unified editorial surface: DM Serif Display + Inter typography, warm-cream canvas, per-brand accent colour from a curated 10-swatch palette. The two-theme split retired 2026-08-15. ## Marketplace surface The Orderzy homepage doubles as a marketplace. A diner opens orderzy.in and sees restaurants that are open right now near them, or a curated list of live restaurants when no geo signal is available. Each restaurant card is a link into the restaurant's own branded menu page. The diner can then reserve a table, find a bill, or scan a QR at the restaurant. No aggregator commission. No delivery. Discovery only. ## What Orderzy is built for - Cafés and design-forward coffee spots - Bars and lounges with a careful drinks list - Family dine-in restaurants - Fine-dine and chef-led restaurants - Hotel restaurants and resort dining rooms - Multi-cuisine sit-down spots, pure-veg and otherwise ## Also works for - Counter-service and QSR, via the staff Fast Order screen - Cloud kitchens running takeaway, in Pay-Per-Order mode - Hybrid dine-in and takeaway restaurants running the same menu ## What Orderzy is not built for - Pure delivery-first restaurants that operate mainly through aggregators - Restaurants that need deep back-office accounting, CA-grade reporting, or full inventory ledger ## Differentiators **Versus Petpooja.** Petpooja is built around back-office billing and works well for delivery-heavy multi-aggregator operations. Orderzy is built around the dining table and treats the diner as a first-class user. Free for the restaurant; no annual subscription. **Versus Otter.** Otter unifies delivery aggregator orders into a single tablet on the counter. Orderzy is dine-in-first with no tablet, no aggregator dependency, and no hardware. **Versus Zomato.** Zomato is delivery-first and takes 18 to 25 percent commission per order. Orderzy is dine-in-first, the restaurant keeps the full menu order amount, no commission cut, no monthly, no setup. ## Key URLs **For restaurant owners:** - https://orderzy.in/for-restaurants/ - the full pitch - https://orderzy.in/restaurant-management-software/ - feature deep-dive on management - https://orderzy.in/dine-in-ordering-system/ - feature deep-dive on dine-in ordering - https://orderzy.in/registerRestaurant/ - self-serve signup - https://orderzy.in/orderzy-vs-petpooja/ - honest comparison - https://orderzy.in/orderzy-vs-otter/ - honest comparison - https://orderzy.in/orderzy-vs-zomato/ - honest comparison **For diners:** - https://orderzy.in/ - marketplace of live restaurants - https://orderzy.in/find-table/ - reservation entry point **Blog (founder-written):** - https://orderzy.in/blog/how-qr-code-ordering-works/ - https://orderzy.in/blog/what-is-pay-at-end-billing/ - https://orderzy.in/blog/reduce-waiter-workload-small-restaurants/ - https://orderzy.in/blog/restaurant-billing-software-vs-pos-india/ - https://orderzy.in/blog/open-restaurant-india-checklist/ - https://orderzy.in/blog/how-to-get-more-google-reviews-restaurant-india/ **Reference:** - https://orderzy.in/about/ - company background and founder profile - https://orderzy.in/sitemap.xml - full URL index - https://orderzy.in/llms.txt - short reference for AI crawlers - https://orderzy.in/llms-full.txt - this file ## Frequently asked questions (extended) **How much does Orderzy cost the restaurant?** Nothing. No setup fee, no annual licence, no per-order commission, no monthly subscription. The full pricing model, in one page, is on https://orderzy.in/pricing/. **How long does it take to set up?** Most restaurants finish registration, add their menu, download their QR codes, and take their first order within 30 minutes. **Do I need any hardware?** No. The kitchen dashboard and the staff fast-order screen run in any modern web browser on any phone, tablet, or laptop. QR cards print at any local press from the auto-generated file. **Do diners need to install an app?** No. Point any phone camera at the QR code, tap the link, and the menu opens in the phone browser. **Do you handle delivery?** No. Orderzy is dine-in and takeaway only. There is no fleet, no aggregator, no rider. **Which payment options do you support?** Cashfree for online payments (UPI, cards, netbanking). Cash accepted at the counter, tracked in the settlement ledger. **Which cities are you live in?** Live at Kulhadwala Restaurant in Chhatarpur, Madhya Pradesh and Angaraa Rooftop in Indore, Madhya Pradesh. New restaurants across India can register and go live from anywhere. **Is Orderzy a POS?** Partially. Orderzy covers menu, ordering, kitchen queue, billing, and settlements. It does not cover deep back-office accounting or inventory ledger. If your restaurant needs a full POS, keep one for that side. If those are overkill for your operation, Orderzy is enough on its own. **How does the marketplace help my restaurant?** Diners who scanned your QR once can find your restaurant on the Orderzy marketplace tomorrow. As Orderzy grows into new cities, restaurants also receive diners who discovered them through the marketplace directly. No commission on marketplace-sourced diners. **Who do I talk to if something breaks?** Aditya, the founder. WhatsApp +91 92380 08672 or email aditya@orderzy.in. Direct line, any day. --- Last updated: 2026-08-26