Question 1

How does Orderzy work?

Accepted Answer

Scan the QR code at your table, browse the menu, add items to cart, and place your order - all without creating an account. Choose to pay now or pay at the end of your meal.

Question 2

Do I need to create an account to order?

Accepted Answer

No! Orderzy allows guest ordering. Simply scan the QR code and start ordering immediately. You only need to provide your name and phone number at checkout.

Question 3

What payment methods are accepted?

Accepted Answer

We accept Cashfree online payments (UPI, cards, wallets) and cash. Some restaurants offer 'Pay at End' option where you can settle the bill when leaving.

Question 4

Can I see an itemized bill before paying?

Accepted Answer

Yes! For 'Pay at End' restaurants, click 'Get Bill' to view a complete itemized invoice with all your orders, service charges, and total amount. You can also add a tip (10%, 15%, or 20%).

Question 5

Is my data secure?

Accepted Answer

Absolutely. We use industry-standard security measures including SSL encryption, secure payment gateways, and protect against SQL injection and XSS attacks. Your phone number and order details are kept confidential.