Orderzy started in February 2024, not with a customer but with a notebook. I was watching restaurants. Sitting in them. Talking to owners between rushes. Every feature that shipped later started with something I saw or something someone told me.
Two years of that. Then in March 2026, a restaurant in Chhatarpur, Madhya Pradesh, said yes and Orderzy went live for the first time. Kulhadwala Restaurant. The owner was already paying for another software and was done with it. It needed a heavy internet connection in the kitchen. Every new staff member took a week to figure it out. When something broke at the counter and he raised a ticket, no one on the other side was really there.
Two years of building had produced a product I believed in. A product that works and a product that works in a real kitchen are not the same thing. Kulhadwala taught me the parts I could not have known until a real kitchen taught them.
Three of those parts, in order.
"We cannot press so many buttons."
The kitchen did not have staff to spare for a fussy screen. So we built a simpler kitchen mode. Big taps. One tap moves an order forward. A single person can run the whole board through a dinner rush.
"The bill has to look like our bill."
Not the software's bill, the restaurant's bill. So we made the bill something the owner controls. You set the title, the GSTIN, the tax rates, how bill numbers run. Orderzy prints exactly what you set.
"At rush hour, the fast-order screen is hard to read."
On a busy evening, orders were blurring into each other. So we colour-coded them. New orders in one colour, accepted in another, ready in another. The next restaurant that came onboard got that same screen on day one, without ever having to ask for it.
That is how Orderzy has been built from day one. Sit with real owners. Listen. Ship. What one restaurant asks for, every restaurant gets.
The moment I knew this was real
The moment that stayed with me was not the first order that came through Orderzy. It was a first meeting. I cold called the owner of Angaraa Rooftop. He agreed to meet. I opened Orderzy on my laptop and started walking him through it. His staff is older, he said. A few minutes in, he stopped me:
“Every feature you are showing me is solving something we struggle with.” owner, Angaraa Rooftop
I did not have to sell after that. He was pointing at the screen and saying yes to every part of it. I was watching an owner tell me the product was needed.
The one thing I believe
Most software asks the restaurant to bend. Learn our screens, follow our steps, use our words. If it does not fit your kitchen, that is your problem.
A restaurant is not there to serve the software. The software is there to serve the restaurant. Kulhadwala's colour-coded fast order now helps a cafe in a different city. Angaraa's older-staff concern shaped how simple the kitchen mode is. What one restaurant asks for, the next restaurant gets, free, from the day they come onboard.
Support is a person, not a portal
I come from a business family. I know what a rush-hour breakdown at the counter feels like. You do not need a ticket number. You need a fix.
That is why my number is on this page. Not a support form. Not a queue. Direct WhatsApp: +91 92380 08672. Every owner on Orderzy has it, and they use it. Most issues are resolved the same day, most of them within a few hours.
Look after the ones already with you
The best marketing for Orderzy is a Kulhadwala owner telling another owner about it over tea. That only happens if Kulhadwala is genuinely happy. So the first thing I check every week is not new signups. It is how the live restaurants are doing.
Look after the restaurants that are already with you first. New restaurants come after.
Who runs Orderzy
Orderzy is founded and run by Aditya Asati. I build Orderzy, sit with the owners, and take the calls. If you run a dine-in restaurant in India and want to see if Orderzy fits, send me a message on WhatsApp. Real answer, from me.
- WhatsApp+91 92380 08672
- Emailaditya@orderzy.in
- Instagram@order.zy
- Threads@order.zy
The invitation stays open.
If you run a dine-in restaurant in India, come sit at the table.