Free for the restaurant. Your customer pays a small platform fee.
Orderzy is a free restaurant software platform for dine-in restaurants in India. No monthly subscription, no setup fee, no hardware, no per-order commission from the restaurant. When a customer pays online, a small platform fee is added to their bill. That is the whole pricing model.
There is no free lunch. We just decided who pays.
Restaurant margins in India are thin. Rent goes up, ingredients go up, staff wages go up, aggregator commissions eat what is left. Software that costs a restaurant ₹1,000 to ₹5,000 every month, whether or not that Tuesday was busy, is a real bite out of a real budget.
Orderzy took the opposite call. The restaurant pays nothing. When a customer orders online, a small platform fee is added to their bill, sized to the restaurant tier and shown transparently at checkout before they pay. The fee funds the platform. The restaurant's food revenue stays the restaurant's food revenue.
If a customer pays cash at the counter, no platform fee applies. The whole transaction happens between the customer and the restaurant, exactly as it did before Orderzy existed.
Everything a dine-in restaurant actually needs. Not a stripped-down demo.
Who pays what, in one table.
Public pricing from each provider's own website, verified on the day this page was written. No exaggeration. If any of these numbers move, this table gets updated.
| Platform | Restaurant pays | Customer pays |
|---|---|---|
| Orderzy | ₹0. No subscription. No commission on your orders. | Small platform fee at online checkout. Nothing on cash. |
| Petpooja | Annual licence. Public pricing suggests roughly ₹10,000 to ₹15,000 per year for the base POS, higher with add-on modules. | Nothing extra. |
| DineOpen | Monthly plan. Public pricing lists ₹300 per month for the Spark plan. | Nothing extra. |
| Aggregators (Zomato / Swiggy) | 18 to 25 percent commission per order. | Aggregator delivery fee. |
All four models are internally consistent. The right question is not "who is cheaper" but "who is charging whom". If your restaurant does mostly delivery on Zomato and Swiggy, aggregator commission is the price of the demand they bring you. If your restaurant is sit-down dine-in and the guest is already at the table, that guest already found you. There is no aggregator to pay. Orderzy is the free option for that case, and the small platform fee at online checkout is what keeps the platform running instead of a monthly bill on your side.
Best fit, and worst fit.
- Sit-down dine-in restaurants. Cafés, family restaurants, casual dine-in, fine-dining, hotel restaurants.
- Small and mid-size restaurants that do not want a monthly software bill.
- New restaurants that want to launch digital ordering before adding staff.
- Multi-outlet brands that need one dashboard for every outlet.
- Restaurants that want to keep the customer relationship, not hand it to an aggregator.
- Pure delivery kitchens with no dine-in.
- Cloud kitchens whose entire volume is on aggregators.
- Large chains that need deep multi-brand ERP integrations and enterprise contracts.
- Restaurants that specifically need Orderzy to invoice their customers on the restaurant's behalf as a paid subscription. That is not our model.
Questions restaurant owners ask before signing up.
Is Orderzy really free for restaurants?
Yes. No monthly subscription, no annual licence, no setup fee, no per-outlet fee, no per-user fee. The restaurant pays Orderzy nothing to onboard, nothing to stay live, and nothing per order. This is the pricing model, not a promotional trial.
What does the customer actually pay?
When a customer pays online at checkout, Orderzy adds a small platform fee to their bill. The fee scales gently with the restaurant tier and stays small on every bill. It is shown transparently as a separate line on the customer's checkout screen, before they pay. The restaurant's order amount is untouched and flows directly through Cashfree.
Why is Orderzy free when Petpooja and DineOpen charge?
Petpooja runs on an annual subscription. DineOpen runs on a monthly plan. Both are valid, and both put the software cost on the restaurant. Orderzy took a different call. Restaurant margins are thin. Software that only works when the restaurant is busy should only be paid for when the restaurant is busy, and by whoever is enjoying the meal, not by whoever is running the kitchen.
Are there any hidden costs?
No. Setup is free. QR cards for every table are auto-generated in your dashboard, ready to print at any local press. The kitchen view runs on a phone, tablet, or laptop the restaurant already owns. Cashfree handles payment settlement to the restaurant's bank account with the standard payment-gateway MDR. That is the transaction cost of accepting online payments, not an Orderzy fee.
Do I need to buy hardware, a POS terminal, or a printer?
No. Orderzy is browser-based. The kitchen dashboard opens in Chrome, Safari, or Edge on any device. Print QR cards at any local press once, place them on your tables, and you are live.
How long does it take to go live?
Most restaurants finish registration, add their menu, download their QR codes, and take their first order inside 30 minutes. Once you submit the registration form, we email an activation link and turn on your dashboard. Print your QR cards locally, place them on your tables, and you are live.
What if my customer pays cash at the counter?
No platform fee is charged on cash. The customer settles at the counter as usual, staff mark the bill paid in the dashboard, and that is the end of it. The platform fee applies only to online payments processed through Orderzy.
Will Orderzy stay free, or will there be a paid plan later?
The core dine-in ordering platform stays free for restaurants. Future premium features (photo-heavy Luxe theme, staff training material, deeper multi-outlet controls) are designed for larger brands and may sit behind a Pro tier. The base product any dine-in restaurant needs to run its tables stays free.
Start free. Stay free. Take your first order today.
Register your restaurant, add your menu, download your QR cards, and go live in under 30 minutes. Founder-led from India, we answer every message on WhatsApp.